FINALIST
The category is open to any accredited establishment offering bed and
breakfast and/or guest accommodation and recognizes businesses which
have continued to develop their establishment over recent years,
demonstrated investment in their facilities and shown consideration of
customer needs |
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The National Clean Air
GOLD
Award
Securing freedom
from tobacco smoke
The Berwick has received this award in recognition of its
outstanding commitment in providing a tobacco smoke free
environment to protect the health, safety and well being of
all who enter the premises
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Yvonne & Eddie received this award for The Berwick in in its first full
year of trading |
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The Berwick was highly commended in the King Edward Avenue Hotels
cluster group. |
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LANCASHIRE EXCELLENCE IN TOURISM AWARDS
play an important part in enhancing Lancashire’s image as a first class
tourism destination.
These awards
promote individual
excellence within the industry |
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The Berwick was one of
only 25 to achieve this award and the first to be upgraded.
This award helps to provide a guarantee that the hotel satisfies the
legal requirements relating to food hygiene, trading standards,
health and safety, as well as providing healthier menu options and a
completely smoke free environment
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Bed and breakfast/Guest Accommodation of the year 07/08
2ND PLACE HIGHLY
COMMENDED
CRITERIA - This award covers all types of Bed and Breakfasts and Guest
Accommodation… the award winner will offer a high standard of
accommodation and customer care in a homely and friendly atmosphere
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This certifies that you
will find-
An excellent overall quality of service
Excellent quality
comfortable bedrooms
Well maintained practical décor
An excellent choice of quality items available for
breakfast
Other meals where provided will be freshly cooked from
excellent quality ingredients
An excellent level of comfort provided for you, with
excellent levels of customer care.
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The Berwick has adopted the principles
of the Welcome to Excellence customer service training
for the tourism industry delivered by Regional Tourist
Board Partnerships Limited
(Recognised as one of the UK’s most successful customer
services training initiatives)
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November 2006
Yvonne was a
Finalist in the Excellence in Customer service
category |
®™